01 Jan 2011

Free on-site consultation!!!

JWT-Tech No Comments

As a new or prospective customer, you get a free on-site assessment of your network. This consultation will address all issues reported by your staff and any potential problems that we find during our initial assessment. Just some of our services are listed below:

  • IT Consulting
  • Network Design and Redesign
  • Network Support
  • Software Support
  • Telecommunications
  • Hardware Repair and Installation
  • Spyware and Virus Removal
  • Website Development
07 Mar 2010

Talking about IVR implementation – 5 things to consider

PBX No Comments

Talking about IVR implementation – 5 things to consider | IVR Deconstructed

With years of experience implementing IVR systems for companies of all sizes there are a few considerations that any business should take to assure themselves optimal IVR deployment.

1. Consider your audience

While this one seems obvious, it is to your advantage to review your recent history of customer inquiries for the most common problems callers have. In addition, you should be looking for opportunities to answer common follow-up questions with your navigation offerings. Read more

18 Jan 2010

Join Us…

JWT-Tech No Comments

11 Dec 2009

Windows Software Based IP PBX

OS, PBX No Comments

3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard – making it easier to manage and allowing you to use any SIP phone (software or hardware). A software-based IP PBX / PABX offers numerous benefits:

  • Easier to install & manage via web-based configuration interface
  • Far less expensive to purchase and expand than a hardware-based PBX / PABX
  • Improve productivity with presence, desktop based call control and extension management
  • No need for separate phone wiring – phones use computer network, easy hot desking!
  • Delivery mobility by allowing employees to work from home using a remote extension
  • Choose between popular IP hardware phones or softphones – no vendor lock in
  • Receive & Make calls via the standard PSTN using VOIP Gateways or cards
  • Save on monthly call costs using SIP trunks, VoIP providers or the Skype gateway!
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