Talking about IVR implementation – 5 things to consider

With years of experience implementing IVR systems for companies of all sizes there are a few considerations that any business should take to assure themselves optimal IVR deployment.

1. Consider your audience
2. Don’t bury your most critical information
3. Short and to the point
4. Give simple directions to your office
5. Do not convey too much company information initially

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Windows Software Based IP PBX

3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard – making it easier to manage and allowing you to use any SIP phone (software or hardware). A software-based IP […]

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